Order Fulfillment

Electronic Download – ALL PRODUCTS ARE AVAILABLE IMMEDIATELY UPON PURCHASE AS DOWNLOADS FROM WORLDWIDE AMAZON S3 SERVER MIRRORS.
ALL Xfrog Software, Plant libraries, Individual species, Plant bundles, are instantly downloadable.

Fedex – We no longer offer Fedex due to the high speed of Amazon S3.

We offer multiple formats as downloads: you can pick as many as you need.

An email will immediately acknowledge receipt of your order and your download links.

While we make every effort to show accurate product listings on our website, Xfrog is not responsible for typographical, pricing errors, and omissions. Thank you for your understanding.

Cancellation/Returns

We offer three to nine free model samples from each of our plant libraries inside each of the XfrogPlant library shop pages, and we offer free trial downloads of all our software, and by doing so we attempt to offer you a fulfilling “try before you buy” experience with any of the products in our shop. We hope you will take advantage of this policy to do “due diligence” regarding our model quality and our software robustness and feature set, before you buy. Because we offer the ability of this “try before you buy”, we are not normally able to offer refunds on downloaded items.

Xfrog Inc
Los Angeles CA 90046
(818) 726-8782
Support Ticket Email